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03:33 PST
"Internet
Content Rating Association," "ICRA" and the ICRA logo are
registered as trademarks in the UK and USA.
SafeSurf Wave™, SafeSurfing™, Kid's Wave™, Internet Lifeguard™ & S.E.R.F.™ are
trademarks of SafeSurf®
Prospective Vendor
Information
Page
INTRODUCTION:
Thank you for your interest in being one of our
vendors. It's not difficult to be one of our vendors. You either have to have
something
we
already sell, or you need to have a product that we should be selling. If you're
really lucky, you have something we want and we've come looking
for you. Once
you become a vendor or prospective vendor, we have a wide range of online documents
and forms available to you on a hidden web-page; ask your purchasing agent
for the URL. Your job as a prospective vendor is to sell us on your
product and what you have to offer. The best way to do that is to send your
catalog -- by mail, not fax -- to the appropriate purchasing person for your
category of product, and then follow up with a call about two weeks later.
We require appointments
to visit any of our purchasing people, and we're certainly happy to see you
in person but only if you make an appointment at
least a few days in advance.
GIFTS:
Our employees are not permitted to accept personal gifts, certificates, prizes,
awards, etcetera, valued at over US$10. Items with your company logo are
not considered gifts, nor are food items which can be shared with the office.
Please do not put our employees in the embarrassing situation of having to
risk their job because you can't follow this rule. We appreciate the thought,
but no
gifts. (Organized spif programs with prior management approval are
exempt from this rule.)
FREIGHT POLICY:
We're easy to get along with on pretty much anything except our
freight policy. If
you violate it, you will be charged back for the entire freight
bill. We don't have a sense of humor about it. We're very stubborn about
it. We don't negotiate
it. Don't test us. If you can't comply with this simple policy, we won't
do business with your company. If you have a question about it, just
call us and ask. This also means we don't pay handling charges added
to an invoice. We pay the total for the material only, less discounts
as apply.
INVOICES & STATEMENTS:
We will not pay invoices sent by fax or e-mail.
You must send them via US Mail. (This doesn't apply to copies we ask you
for.) Why? Well for faxes, it ties up our fax machine and keeps our customers
from dialling in and worse, when we come in the next morning and our 'out
of paper' or 'out of toner' light is flashing: you've cost us a sale. The
point is, it uses
our toner and paper which we paid for. In short, you've
pushed the burden of your invoicing cost to us and it only benefits
you, and not us. In the case of e-mail, we have to use some very expensive
color laser cartridges -- and that's assuming your invoice even makes it
past our very aggressive spam filter. Some vendors have agreed to allow us
to deduct a $5 per invoice handling fee for e-mailed or faxed invoices.
Statements, on the other hand, we gladly accept by fax no more than once
per month.
DISCOUNTS:
Why, yes we gladly take 2% discounts if you give them. Our preferred
terms are at least 2%15 Net 45. But we'll gladly accept your company's standard
terms within reason. (Because of the time it takes to process an invoice
internally, a 10 day discount isn't generally practical.)
CREDITS:
If we return something, you are required to mail/fax a hardcopy
of the credit memo. After 30 days, we will hold your invoices until
we receive the credit. We will not call you and badger you -- we'll
just stop paying you. We pay you on time and we expect our credits
on time. Fair is fair. If you sent something to us freight collect,
and we have to return it to you, your credit memo must include both
inbound and outbound freight. Don't think we won't notice.
We will. Be honest.
PARTING WORDS:
We're trying to make this page more useful to all of our
vendors, so if you have a suggestion to improve it, please send
us e-mail!
